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Behavioral Questions - Career Services - Lake Land College, Mattoon Illinois


Career Services

Behavioral Questions

Achievements

  1. Give an example of an important goal you had to set and tell me about your progress in reaching that goal.
  2. Give an example of a time when you went above and beyond the call of duty.
  3. Recall a time when you were assigned what you considered to be a complex project. Specifically, what steps did you take to prepare for and finish the project? Were you happy with the outcome? What one step would you have done differently if given the chance?
  4. What was the most complex assignment you have had? What was your role?
  5. Compare and contrast the times when you did work which was above the standard with times you work was below the standard.
  6. Describe some times when you were not very satisfied or pleased with your performance. What did you do about it?
  7. What are your standards of success in school? What have you done to meet those standards?
  8. Give examples of your experiences at school or in a job that were satisfying. Give examples of your experiences that were dissatisfying.
  9. Describe some projects or ideas (not necessarily your own) that were implemented or carried out successfully primarily because of your efforts.
  10. Tell about a time when you displayed excellent customer service.
  11. What has given you the greatest sense of achievement at work? Why?
  12. What standards have you set for yourself in your current position? How well have you done with meeting those standards?
  13. Tell about 3 situations in which you did not succeed and explain why.
  14. Have you ever introduced a new idea? Can you describe what it covered, the steps you took to implement it and why you saw the need to introduce it?
  15. Tell about a time when you had to go above and beyond the call of duty in getting the job done.
  16. Give an example of an important goal that you had set in the past and tell me your success in reaching it.
  17. Describe the most significant or creative presentation that you’ve created.
  18. Has there been a time when you improved a process? What was it? How did you go about making the changes? Answer in depth with detail.
  19. How have you demonstrated initiative?
  20. How have you motivated yourself to complete an assignment or task that you did not want to do?
  21. Think about a complex project or assignment that you’ve been assigned. What approach did you take to get it completed?
  22. Describe your three greatest accomplishments to date.
  23. Describe a challenge that you successfully met.
  24. Have you generated any new ideas at school or work?
  25. Give an example of when your persistence had the biggest payoff.
  26. Tell about a business problem you’ve solved. How did you get started? Who else was involved? How large was the team? What was your specific role in the process? What was the solution you arrived at and why?
  27. When you start a project, what kind of detail do you want and need from the boss, and what do you supply on your own?
  28. Think of a project during which you had to gather information from others. How did you determine who you would ask for the information? What process did you use to collect the information? What were the results?
  29. Describe the most creative work-related project you have completed.
  30. Have you found any ways to make school or a job easier or more rewarding?
  31. Tell about a situation when you had to learn something new in a short time. How did you proceed?
  32. Describe a situation in which you found that your results were not up to your professor’s or supervisor’s expectations. What happened? What action did you take?
  33. Give an example of how you applied knowledge from previous coursework to a project in another class.
  34. How have you most constructively dealt with disappointment and turned it into a learning experience?
  35. Walk through a situation where you had to do research and analyze the results for one of your classes

Character

  1. Describe an ethical dilemma/situation you have face. How did you handle it?
  2. How have you most constructively dealt with disappointment and turned it into a learning experience?
  3. Give a specific example of a policy you conformed to with which you did not agree.

Communication

  1. Tell about a situation when you had to speak up (be assertive) in order to get a point across that was important to you.
  2. Have you ever had to “sell” an idea to your co-workers or group? How did you do it? Did they “buy” it?
  3. Have you ever had difficulty getting others to accept your ideas? What was your approach? Did it work?
  4. Tell of a time when your active listening skills really paid off for you – maybe a time when other people missed the key idea being expressed.
  5. What has been your experience in giving presentations to small or large groups? What has been your most successful experience in speech making?
  6. Give an example of when you were able to successfully communicate to another person even when that individual may not have personally liked you (vise-versa).
  7. Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
  8. Tell about a time in which you had to use your written communication skills in order to get an important point across.
  9. Describe a situation in which you had to collect information by asking questions of several people.

Conflict Resolution

  1. Tell about a situation in the past year in which you had to deal with a very upset customer or co-worker
  2. Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
  3. When have you differed from your professors in evaluating your performance? How did you handle the situation?
  4. Describe a situation where you found yourself dealing with someone who didn’t like you. How did you handle it?
  5. Tell about a time when you dealt wit a difficult person. How did you handle it and what happened?
  6. Describe a recent success you have had in dealing with a customer. How did you accomplish it?
  7. Tell about the most difficult client (or manager) you’ve dealt with. Describe the relationship and how you handled it. What would that person say about you now? Would you handle things differently if faced with similar situation in the future?

Decision Making

  1. Give an example of a time when you had to be relatively quick in coming to a decision.
  2. Give an example of a time when you had to keep from speaking or making a decision because you did not have enough information.
  3. Describe a recent unpopular decision you make and what the result was.
  4. Tell us about the riskiest decision you’ve made.
  5. Give an example of how you reached a practical business decision using an organized review of the facts and weighing all options.

Problem Solving

  1. Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do?
  2. Give an example of a problem you faced on the job and tell how you solved it.
  3. Sometimes it’s easy to get in “over your head.” Describe a situation where you had to request help or assistance on a project or assignment.
  4. What steps do you follow to study a problem before making a decision?
  5. We can sometimes identify a small problem and fix it before it becomes a major problem. Give an example(s) of how you have done this.
  6. Recall a time from your work experience when your manager or supervisor was unavailable and a problem arose. What was the nature of the problem? How did you handle that situation? How did that make you feel?
  7. How was your transition from high school to college? Did you face any particular problems?
  8. Tell of some situations in which you have had to adjust quickly to changes over which you had no control. What was the impact of the change on you?
  9. Tell of the most difficult customer service experience you have ever handled – perhaps an angry or irate customer. Be specific and tell what you did and the outcome.
  10. All jobs have frustrations. Describe some examples of your job which frustrate you.
  11. Tell about a time when you were confronted with an unexpected problem. How did you deal with it? What happened?
  12. Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
  13. Give a specific example of a time when you used good judgment and logic in solving a problem.
  14. Tell about a complex problem that you solved. Describe the process you utilized.
  15. Describe a situation in which you effectively developed a solution to a problem by combining different perspectives or approaches.

Leadership

  1. Give an example of when you had to show good leadership.
  2. In a supervisory or group leader role, have you ever had to discipline or counsel an employee or group member? What was the nature of the discipline? What steps did you take? How did that make you feel? How did you prepare yourself?
  3. What kind of supervisor do you work best for? Provide examples.
  4. What leadership positions have you held? Describe your leadership style.
  5. Summarize a situation where you successfully persuaded others to do something or to see your point of view.
  6. Describe a situation when you were able to have a positive influence on the actions of others.

Teamwork

  1. What is the toughest group that you had to get cooperation from?
  2. What have you done in the past to contribute toward a teamwork environment?
  3. Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?
  4. Tell of a time when you worked with a colleague who was not completing their share of the work. Who, if anyone, did you tell about it? Did the manager take any steps to correct your colleague? Did you agree or disagree with the manager’s actions?
  5. Describe a situation in which you had to arrive at a compromise or guide others to a compromise.
  6. Give an example of when you had to work with someone who was difficult to get along with. Why was this person difficult? How did you handle that person?
  7. By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
  8. Think about a difficult boss, professor or other person. What made him or her difficult? How did you successfully interact with this person?
  9. Tell about an occasion where you needed to work with a group to get a job done.
  10. Tell about a time when you worked with a person who did things very differently from you. How did you get the job done?

Time Management

  1. How do you decide what gets top priority when scheduling your time?
  2. What do you do when your schedule is suddenly interrupted? Give an example.
  3. Describe a situation that required a number of things to be done at the same time. How did you handle it? What was the result?
  4. Give an example of a deadline you have had to meet.
  5. Describe when you, or a group that you were a part of, were in danger of missing a deadline. What did you do?
  6. Describe a situation where class assignments and work or personal activities conflicted. How did you prioritize? How did you manage your time? What was the outcome?

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Career Services

Behavioral Questions

Achievements

  1. Give an example of an important goal you had to set and tell me about your progress in reaching that goal.
  2. Give an example of a time when you went above and beyond the call of duty.
  3. Recall a time when you were assigned what you considered to be a complex project. Specifically, what steps did you take to prepare for and finish the project? Were you happy with the outcome? What one step would you have done differently if given the chance?
  4. What was the most complex assignment you have had? What was your role?
  5. Compare and contrast the times when you did work which was above the standard with times you work was below the standard.
  6. Describe some times when you were not very satisfied or pleased with your performance. What did you do about it?
  7. What are your standards of success in school? What have you done to meet those standards?
  8. Give examples of your experiences at school or in a job that were satisfying. Give examples of your experiences that were dissatisfying.
  9. Describe some projects or ideas (not necessarily your own) that were implemented or carried out successfully primarily because of your efforts.
  10. Tell about a time when you displayed excellent customer service.
  11. What has given you the greatest sense of achievement at work? Why?
  12. What standards have you set for yourself in your current position? How well have you done with meeting those standards?
  13. Tell about 3 situations in which you did not succeed and explain why.
  14. Have you ever introduced a new idea? Can you describe what it covered, the steps you took to implement it and why you saw the need to introduce it?
  15. Tell about a time when you had to go above and beyond the call of duty in getting the job done.
  16. Give an example of an important goal that you had set in the past and tell me your success in reaching it.
  17. Describe the most significant or creative presentation that you’ve created.
  18. Has there been a time when you improved a process? What was it? How did you go about making the changes? Answer in depth with detail.
  19. How have you demonstrated initiative?
  20. How have you motivated yourself to complete an assignment or task that you did not want to do?
  21. Think about a complex project or assignment that you’ve been assigned. What approach did you take to get it completed?
  22. Describe your three greatest accomplishments to date.
  23. Describe a challenge that you successfully met.
  24. Have you generated any new ideas at school or work?
  25. Give an example of when your persistence had the biggest payoff.
  26. Tell about a business problem you’ve solved. How did you get started? Who else was involved? How large was the team? What was your specific role in the process? What was the solution you arrived at and why?
  27. When you start a project, what kind of detail do you want and need from the boss, and what do you supply on your own?
  28. Think of a project during which you had to gather information from others. How did you determine who you would ask for the information? What process did you use to collect the information? What were the results?
  29. Describe the most creative work-related project you have completed.
  30. Have you found any ways to make school or a job easier or more rewarding?
  31. Tell about a situation when you had to learn something new in a short time. How did you proceed?
  32. Describe a situation in which you found that your results were not up to your professor’s or supervisor’s expectations. What happened? What action did you take?
  33. Give an example of how you applied knowledge from previous coursework to a project in another class.
  34. How have you most constructively dealt with disappointment and turned it into a learning experience?
  35. Walk through a situation where you had to do research and analyze the results for one of your classes

Character

  1. Describe an ethical dilemma/situation you have face. How did you handle it?
  2. How have you most constructively dealt with disappointment and turned it into a learning experience?
  3. Give a specific example of a policy you conformed to with which you did not agree.

Communication

  1. Tell about a situation when you had to speak up (be assertive) in order to get a point across that was important to you.
  2. Have you ever had to “sell” an idea to your co-workers or group? How did you do it? Did they “buy” it?
  3. Have you ever had difficulty getting others to accept your ideas? What was your approach? Did it work?
  4. Tell of a time when your active listening skills really paid off for you – maybe a time when other people missed the key idea being expressed.
  5. What has been your experience in giving presentations to small or large groups? What has been your most successful experience in speech making?
  6. Give an example of when you were able to successfully communicate to another person even when that individual may not have personally liked you (vise-versa).
  7. Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
  8. Tell about a time in which you had to use your written communication skills in order to get an important point across.
  9. Describe a situation in which you had to collect information by asking questions of several people.

Conflict Resolution

  1. Tell about a situation in the past year in which you had to deal with a very upset customer or co-worker
  2. Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
  3. When have you differed from your professors in evaluating your performance? How did you handle the situation?
  4. Describe a situation where you found yourself dealing with someone who didn’t like you. How did you handle it?
  5. Tell about a time when you dealt wit a difficult person. How did you handle it and what happened?
  6. Describe a recent success you have had in dealing with a customer. How did you accomplish it?
  7. Tell about the most difficult client (or manager) you’ve dealt with. Describe the relationship and how you handled it. What would that person say about you now? Would you handle things differently if faced with similar situation in the future?

Decision Making

  1. Give an example of a time when you had to be relatively quick in coming to a decision.
  2. Give an example of a time when you had to keep from speaking or making a decision because you did not have enough information.
  3. Describe a recent unpopular decision you make and what the result was.
  4. Tell us about the riskiest decision you’ve made.
  5. Give an example of how you reached a practical business decision using an organized review of the facts and weighing all options.

Problem Solving

  1. Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do?
  2. Give an example of a problem you faced on the job and tell how you solved it.
  3. Sometimes it’s easy to get in “over your head.” Describe a situation where you had to request help or assistance on a project or assignment.
  4. What steps do you follow to study a problem before making a decision?
  5. We can sometimes identify a small problem and fix it before it becomes a major problem. Give an example(s) of how you have done this.
  6. Recall a time from your work experience when your manager or supervisor was unavailable and a problem arose. What was the nature of the problem? How did you handle that situation? How did that make you feel?
  7. How was your transition from high school to college? Did you face any particular problems?
  8. Tell of some situations in which you have had to adjust quickly to changes over which you had no control. What was the impact of the change on you?
  9. Tell of the most difficult customer service experience you have ever handled – perhaps an angry or irate customer. Be specific and tell what you did and the outcome.
  10. All jobs have frustrations. Describe some examples of your job which frustrate you.
  11. Tell about a time when you were confronted with an unexpected problem. How did you deal with it? What happened?
  12. Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
  13. Give a specific example of a time when you used good judgment and logic in solving a problem.
  14. Tell about a complex problem that you solved. Describe the process you utilized.
  15. Describe a situation in which you effectively developed a solution to a problem by combining different perspectives or approaches.

Leadership

  1. Give an example of when you had to show good leadership.
  2. In a supervisory or group leader role, have you ever had to discipline or counsel an employee or group member? What was the nature of the discipline? What steps did you take? How did that make you feel? How did you prepare yourself?
  3. What kind of supervisor do you work best for? Provide examples.
  4. What leadership positions have you held? Describe your leadership style.
  5. Summarize a situation where you successfully persuaded others to do something or to see your point of view.
  6. Describe a situation when you were able to have a positive influence on the actions of others.

Teamwork

  1. What is the toughest group that you had to get cooperation from?
  2. What have you done in the past to contribute toward a teamwork environment?
  3. Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?
  4. Tell of a time when you worked with a colleague who was not completing their share of the work. Who, if anyone, did you tell about it? Did the manager take any steps to correct your colleague? Did you agree or disagree with the manager’s actions?
  5. Describe a situation in which you had to arrive at a compromise or guide others to a compromise.
  6. Give an example of when you had to work with someone who was difficult to get along with. Why was this person difficult? How did you handle that person?
  7. By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
  8. Think about a difficult boss, professor or other person. What made him or her difficult? How did you successfully interact with this person?
  9. Tell about an occasion where you needed to work with a group to get a job done.
  10. Tell about a time when you worked with a person who did things very differently from you. How did you get the job done?

Time Management

  1. How do you decide what gets top priority when scheduling your time?
  2. What do you do when your schedule is suddenly interrupted? Give an example.
  3. Describe a situation that required a number of things to be done at the same time. How did you handle it? What was the result?
  4. Give an example of a deadline you have had to meet.
  5. Describe when you, or a group that you were a part of, were in danger of missing a deadline. What did you do?
  6. Describe a situation where class assignments and work or personal activities conflicted. How did you prioritize? How did you manage your time? What was the outcome?

Career Services Home

Employment Opportunities

Looking for the job listings? They're still here! Simply register for an account or sign in to your account to see available jobs.
Username:
Password:
Not Registered? Register now!

Employers

Are you an organization looking to hire great employees? Sign up for full employer access here.

Or if you have already registered, login now!
Username:
Password:


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