List of Frequently Asked Questions
Below is a list of frequently asked questions about online classes at Lake Land College. Click the question to view the answer. Click again to close the question.
Students registering for online courses can follow these steps to register:
- Apply Online
- Email or call counseling services to register.
phone: (217) 234-5232
Please note the following information about the application process
Basic Assessment Testing. Students who apply for admission to a Lake Land College certificate or degree program or who wish to register for an English (ENG) or math (MAT) course must meet Basic Assessment requirements prior to registration.
Access to IRIS. An application must be processed before a student can access IRIS. Please note that the application process for creating an IRIS ID may take 24 to 48 hours. When completed you can access IRIS on the current students page.
Readmit Students. Students who have previously applied to the college, but have not taken courses the previous semester (excluding summer) must reapply before they can access IRIS. Apply online.
In order to drop or withdraw from a course, students must either use Internet Registration and Information System (IRIS), submit a completed Change of Schedule form to the Admissions and Records Office or at the Kluthe Center, or call the Admissions and Records Office (217-234-5434). It is the student's responsibility to drop courses according to policy and to secure proper documentation. Note: Students should be aware that there are different deadline dates for dropping a course to receive a refund or to withdraw from a course. See the Important Dates page.
Students taking internet courses must pick up rented textbooks/CDs through the Textbook Library Service, located in the Lake Land College Bookstore on the main campus. Students unable to pick up and return their textbooks/CDs on campus should make arrangements to purchase these items through the Lake Land College Bookstore (phone 217-234-5275) or from other sources.
It is not necessary to be a computer expert to take an online class; however, you should feel comfortable using word processing and web browser programs, downloading files, sending and receiving email.
Please review the technical requirements for further details.
Blackboard is an Internet-based course management software program that allows students to learn and interact with the instructor and classmates using a web browser. Tutorial sessions are offered at the beginning of each semester and an online text of the tutorial is available. Check dates and times of the face to face sessions here.
Some courses require campus visits for proctored tests and/or labs. Please review the requirements on the instructor’s welcome letter. Proctored tests require an appointment. Please review the Proctoring Schedule.
All courses use Blackboard Learning System. The login instructions are located on Blackboard login page. The web address for Blackboard is http://blackboard.lakeland.cc.il.us.
Follow your instructor's directions for assignments. Typically, most assignments will be created using a word processing program and saved on your computer’s local drive. The assignment document will then be uploaded and submitted to the correct assignment page in Blackboard. Important Notice: All lab computers at Lake Land College will have Office 2007 loaded in the spring 2008 semester. Office 2007 uses a new format that cannot be opened in older versions of the Office programs. For example, Word 2007 saves documents with *.docx extension. For best compatiblity it is recommended to save documents in Word 2003 format. If you use another word processing program other than Microsoft Word be sure to save documents in rich text format (.RTF). For steps on how to save documents in Word 2003 or Rich Text Format view this tutorial. For steps on uploading and submitting assignments in Blackboard view this tutorial.
Please refer to the Online Help Desk page for technical problems.
Blackboard requires a certain version of Java to be installed on your computer. <View Java Troubleshooting guide>