Online Help Desk

The Center for Technology and Professional Development provides support for Lake Land College online classes. Please review the information on support pages before submitting an online help desk form.

Technical Requirements - Review the technical requirements
Textbooks - Find out how to get your books for online courses
Browsers and browsers plugins - Download the browsers and plugins
Frequently Asked Questions - FAQs about online courses
Tutorials - Tutorials on using browsers, email, and Office programs
IRIS Support - For password reset and locating student ID number

Contact the Center

Walk-ins: We are located in lower level of the Library. Our hours are 8:00am to 5:00pm, Monday - Friday. Summer hours are 8:00am to 5:00pm, Monday - Thursday.

E-mail: Please fill out the Online Help Desk Form for help via email.
Please note: This form is only for online students who are having technical difficulties with an online course. If you are having difficulties logging into IRIS, please review the IRIS support pages or call the number below.

Phone: 217-234-5439

Username:
Password: