Your e-mail address is your IRIS ID followed by @lakelandcollege.edu
Example: If your IRIS ID is jdoe123, your e-mail address will be firstname.lastname@example.org
Your user name is your IRIS User ID
Your password is your IRIS password. Resetting your IRIS password resets your email password automatically.
First make sure you don't have your "cap locks on", we see this often when people call with password problems.
If this doesn't resolve the problem, you will need to stop by The Center for Technology & Professional Development in the Learning Resource Center on Campus.
For your protection you will be required to present a valid picture ID.