Quality and Process Improvement - Center for Business and Industry - Mattoon Illinois

Quality and Process Improvement

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CBI Quality and Process Improvement services are the most comprehensive in the region. Participants apply proven methods and tools to live improvement projects taken from the workplace. CBI can be there throughout the project or to any degree desired. This hands-on approach signifi cantly improves the ability to drive ongoing quality and process improvement. Documented average savings of CBI projects are $100,000.

     Areas of specialty:

  • Quality and Improvement Skills for Leaders
  • Strategic Quality Planning
  • The Hidden Cost of Poor Quality
  • Continuous Process Improvement
  • Statistical Process Control
  • Problem-solving Tools & Techniques
  • Short Run SPC
  • Understanding Variation
  • ISO and QS 9000
  • Six Sigma
    Lean Manufacturing:
  • Lean Assessment
  • 5S
  • Value Stream Mapping
  • Visual Management
  • Mistake Proofing
  • Quick Changeover
  • Standard Operations
  • One-Piece Flow
  • Kanban Systems
  • Kaizen Events
  • Total Productive Maintenance
  • Lean Metrics
  • Managing in a Lean Culture


For more information about CBI's Quality and Process Improvement Training and Services, contact Bonnie Moore at 217.234.5218