Office Technology Program


Lisa Earp, Office Technology Program Coordinator
Office: WH-006 | 217-234-5356 | learp@lakeland.cc.il.us

Kathleen Daugherty, Office Technology-Medical Program Coordinator
Office: WH-011 | 217-234-5355 | kdaugherty@lakeland.cc.il.us


A highly skilled administrative assistant or secretary is a valued member of the office management team. You perform and organize office duties using a variety of process data, compose correspondence and reports, prepare budgets, and handle accounting activities. Additionally, your computer and management skills may be put to use in training, supervising, evaluating, and delegating responsibilities.

As an administrative assistant you should have sharp language arts skills and polished communication skills. You enjoy working with people and have a natural gift for interpersonal relations. You also enjoy working with computers and keeping pace with the newest developments in office automation. Flexible, adaptable skills are the keys to your success in the constantly changing field. Despite its growing dependence on automation, office technology will continue to place great value on interpersonal skills.


Office Technology Options

The Office Technology program offers you two learning alternatives. You can choose a two-year associate degree or a certificate:


Administrative Assistant Executive Degree

Prepares you for a high-degree of administrative support responsibilities. You will be ready to perform in a variety of positions due to your diverse training in software packages, notetaking, business law, desktop publishing, and transcription. You gain hands-on experience through a five-hour internship. See Program details

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Administrative Assistant Legal Degree

Prepares you for a career in private and corporate law offices, and in federal, state, or local courts. You will be ready to perform receptionist duties and to prepare legal correspondence and documents using legal terminology. After gaining experience you may even assist with legal research. You gain hands-n experience through a five-hour internship.
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Administrative Assistant Medical Degree

Prepares you for a career in medical offices, hospitals, or clinics. You will become familiar with medical terminology, medical office procedures, and develop the interpersonal skills necessary to work under pressure. You gain hands-on experience through a five-hour internship. See Program details

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Health Information & Medical Coding Degree

This program will prepare students for management positions in Health Information. Students are instructed in medical ethics, coding, information technology, statistics, management, and medical reimbursement. Upon successful completion of the program, graduates will be able to sit for medical coding exams available through national organizations such as the American Health Information Management Association (AHIMA) and the American Academy of Professional Coders (AAPC). See Program details

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Office Management

Prepares you to maximize office efficiency by coordinating clerical staff, work flow, and office procedures, and to act as a liaison between management and clerical workers. You gain hands-on experience through a five-hour internship. See Program details

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Office Assistant/Receptionist Certificate

Prepares you in an intensive one-year program for entry-level office support positions. You will gain basic knowledge of current office procedures and computer software, accounting, and letter composition. See Program details

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Medical Transcriptionist Certificate

Prepares you for a career in the growing medical field. In this intensive one-year program you will gain knowledge of medical terminology, medical transcription, medical insurance and coding procedures in addition to the latest advances in computer software and office procedures. You gain hands-on experience through a three-hour internship.
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Office Technology Skills Certificate

This condensed curriculum lets you custom design the skills you want through a combination of required and elective courses, or you can choose to focus in a specific area. There are three areas to consider: General, MOUS Certification, and Medical.
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Medical Coding Specialist Certificate (Online)

Medical Coding Special Certificate presents a comprehensive study of both diagnostic and procedural medical coding using nationally recognized ICD9CM, CPT, and HCPCS coding.  It prepares you for employment as a coding specialist in hospitals, clinics, surgery centers, long-term and home health care facilities. You could also be employed by consulting firms, coding and billing services, insurance companies, and governmental agencies.  Upon successful completion of the program, you should be able to pass coding exams available through national organizations such as the American Health Information Management Association (AHIMA) and the American Academy of Professional Coders (AAPC).
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